Client Reviews and Testimonials

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I have struggled my whole adult life with my G cup breasts and at the age of 33 I decided to take the plunge and look in to getting a breast reduction. Miss Payne was recommended to me by a family member and from the first consultation I knew that she was absolutely the right lady for the job. Miss Payne was incredibly empathetic towards my situation and went through everything clearly with a very obvious knowledge of the surgery she would be performing. My surgery went very well and the pain was minimal, nothing a couple of paracetamol wouldn’t deal with. I have just been for my 6 week check up with Miss Payne and I couldn’t be happier with my results. I have no more back and shoulder pain and I have a new found confidence that my family and Husband have noticed in abundance. I could not recommend this surgery or Miss Payne highly enough if you are struggling physically or mentally with all that comes with having large breasts. It is without doubt the best money I have ever spent.



Changed my life!
Thank you Caroline so much for the amazing labiaplasty you performed in Jan 2020, I honestly feel like a different person and finally able to enjoy wearing jeans! My surgery was completely pain-free and actually, it was quite nice to be waited on for the day! The staff at Spire are so caring and constantly making sure I was okay. My 6-week recovery was very straight forward and the creams/medication did wonders. I am very impressed with your work so thank you for helping me!



In December 2019 Dr. Payne performed a breast reduction surgery on me. I am extremely happy with the results of the surgery (my only regret is that I should have done it sooner!). I did quite a bit of research trying to find a female surgeon like Dr. Payne that specialised in breast surgery (there are shockingly few!). From the initial consultation through to the post-op examinations, Dr. Payne has been excellent at answering all of my questions and proactively explaining everything I needed to know about the procedure and the possible risks. Her no nonsense, professional manner went a long way to putting me at ease and I would highly recommend her to anyone else considering this surgery. And to anyone considering the surgery: do it. I had been thinking about it for 20 years, but just finally got the courage to do it. I knew it would be life changing, but I hadn’t realised how much so. Those of us naturally over-endowed don’t realise the persistent daily discomfort and embarrassment that we put up with that just becomes ‘normal’. Let me tell you, you realise it when it is gone, and it is liberating!.



After a lifetime (30 years +) of wanting breast reduction surgery but being too shy to go and see a (male) surgeon I found Caroline Payne by chance. I made an appointment, not sure if I had the courage to go through with the procedure. After one consultation with Caroline I was so confident and reassured that I booked the procedure to take place the following week . On the day of the surgery Caroline and her amazing team made me so at ease I knew I was in good hands. The results are exactly what we discussed, still a good size but suits my small(ish) body frame. I’ve gone from a 34H to a 34/36 D. I am free of back pain, leers and am so much more comfortable physically and mentally. My only regret is that I didn’t find Caroline ten years ago. I would have no hesitation in recommending Caroline for this surgery my only advice is don’t over think it, just do it!



Just had my six week check with you yesterday.
I cannot thank you enough for changing my life.
I appreciate your hard work and experience in transforming me.

As soon as I woke up from surgery I said your a miracle as that is what it’s like.
I was amazed how pain free I was and on such a high which lasted two weeks until I felt the nerves inside my breasts coming alive.
After week 4 I felt back to myself again.

What a journey – my family cannot believe the change in me.
My posture
Clothes fit better
I can breathe better
The space I feel under my breasts – and that I can see my feet again.
You really have not only changed my appearance but I have the quality back in my life.
I forgot a few times and went to lift them to clean them and they weren’t there.
It is not until they are gone did I then realise how much they bothered me to the extent they did.

Your work is incredible and knew I had found the best surgeon for me.
You are friendly and welcoming and have time for people.
Your experience stands out.
Thank you for the life changing miracle It will shine in every step I take and in every breathe I take.
I am sure you have heard all this a million times over so although I am one of many it shows your quality of work is appreciated.

I highly will recommend you

Thank you again
Much love to you and your team



I had my breast reduction surgery with Caroline Payne at The Holly Private Hospital on 25/6/2019 As soon as I googled and found Caroline Payne I instantly knew she was the surgeon for me. It was easy to book a consultation and after doing so I found out from my daughter that Caroline Payne had done her surgery. Her feedback was the same as me an amazing surgeon and friendly who has time for you. After my surgery I said your a miracle because to me she had performed a miracle I was happy instantly. The care is phenomenal- I look at the pictures of before with the drawings and markings to after. I am just in awe how Caroline does it fascinates me. I cannot imagine how ecstatic I am going to feel in 5 weeks time once the swelling and bruising has gone. I didn’t even know that breast reductions where possible until my daughter told me. Best thing I have done – I cannot believe I waited so many years. I cannot recommend Caroline Payne and The Holly Private hospital enough. Thank you Caroline you are a miracle worker and I am in awe of your skill. Much love DB

Patient feedback for clinic consults


“She was very reassuring and kept me fully informed explaining what would happen several times. She made me feel at ease and like I was in safe hands, which of course I was.

“She was very approachable, friendly, explained everything in full. Extremely nice lady, even though it’s only a week since my surgery, I can see that she has done a fantastic job.”

“Extremely satisfied by the consultant & her secretary whom I spoke to on a number of occasions.”

“Extremely helpful, explained everything in a straightforward manner I felt I was in safe hands.”



Firstly I would like to say a big thank you to Caroline & her team that have changed the way I feel about myself I couldn’t be happier, I first looked into a breast reduction over 10 years ago but didn’t take it any further, after years of suffering indentations on my shoulders from bra straps, backache, discomfort from the underwire bra, boob sweat in the summer, the list can go on I finally decided to look for a surgeon that I was happy with, From my consultation with Caroline I decided to go ahead with the reduction she gave me all the information that I needed & I felt reassured that the operation I had been wanting for many years was the best decision I was making, being 51 I thought maybe I was to old for this operation but Caroline assured me that I was not,

My only regret is that I left it so long I had my reduction on 31/7/18 There was very minimal pain & I only had to take a couple of pain killers which was very surprising, the scars have faded so much that I hardly notice them, To anyone considering having this operation I would say go for it I wish I had it done years ago instead of suffering the discomfort of a large bust, I didn’t know my actual bra size as different stores vary in size but I can say my bust is now in proportion to my frame,
I’m very happy with the results Thank you Caroline



I’d looked at various ’surface’ solutions before coming across Caroline – I had lost breast mass/tissue over the years but kept skin, so my boobs were lower than they should be and I suffered from severe wrinkling above the nipple which made me feel self conscious in numerous situations – on the beach, in the bedroom – even in low cut tops it began to be visible. But knowing that none of these would truly solve my problem, I began to look at having a breast lift.

Never did I think the operation would change my life the way it has. Not only is there the cosmetic, visual impact but from a practical POV, I can do so many more things now without feeling self-conscious and my boobs are so neat they don’t get in the way when I bend over! I love having the boobs that I always wanted but just never considered it was even possible to have.

I was probably quite a unique case in that i hadn’t had any children and that often made me feel embarrassed/ashamed, as if it was quite a drastic move to actually having surgery to correct my boobs. Was I placing my body and otherwise well-functioning boobs in jeopardy for vanity.. I’m so glad I went ahead. At 36, I was also worried that I may encounter problems if I did have children. Caroline’s team reassured me that breastfeeding is still possible in the majority of cases and although boobs may stretch in pregnancy, there is the option to tighten them again with a lighter repeat of the surgery. I can’t believe the change the surgery’s made to my life for just a few weeks of minor discomfort. If you are not sure about the consultation – book it, it’s free and it’s only 15 mins!

The thought of being knocked out also worried me but it was amazing – you lie on a nice heated bed, the process is very gradual and a nurse stays with you and holds your hand at all times. They give you lots of anti sickness so you don’t feel bad at all – I was in a fantastic mood when I came round, it was, as others had told me just like going to sleep and waking up. Having not had surgery since I was a child, I also had an old school idea of surgery and was obviously worried about having my nipple moved and having scars. But these days techniques are so advanced – stitches are done inside out so there is just a thin line and they are dissolvable. All dressings they use are waterproof so infection proof. And I can honestly say I would rather have a couple of silver lines underneath my boobs for a while (they do fade) than the shape/weight/look of my boobs before – now they are so perky, the skin is tight and smooth, they are much lighter, whilst still looking quite full, and I feel much more feminine and attractive.

I can honestly say this surgery is one of the best things I have ever done and has changed my life. I feel so grateful that I discovered Caroline – she really has your very best interests at heart and her lines/cuts were so precise and even. I’m so much more confident, happy with my body and I am able to wear things I never thought I would – backless tops etc. I can’t wait to hit the beach this summer! Before the surgery I felt as if all my efforts to improve my body, through exercise were a bit in vain because my boobs were the one thing I couldn’t change no matter how much exercise I did.

Caroline is so precise with her measurements (I’d always thought my nipples were even, turns out they were 0.2 mm out!) and has so many years of experience behind her specialising in breast operations that you feel confident knowing that she will do the very best job possible for your size/shape. She also produces really natural and feminine looking solutions – she just resets everything to make sure you’re boobs/nipples etc are in the ‘right place’. I love the results even after only a few weeks! Caroline and team, I can’t thank you enough.



8 weeks ago I had my breast reduction surgery with Caroline. I wish I had done this 10 years ago!! I am so happy with the results and what a difference it has made to my general outlook and happiness. I now have breasts that suit my frame and shape. I had been to a consultation before, around 20 years ago, but was put off. The consultation with Caroline was a very positive experience. She was very matter of fact about the procedure and she took time to sit and draw out what the procedure would entail and answer all my questions, however ridiculous, which gave me confidence. The surgery went very well and I was home the next day.

Thankfully I had some one to spend the first week with me, as I feel that you need that support in your first week. By the second week I was fine on my own and could do most things, without overdoing it of course! By the third week I was back to work and driving. 8 weeks on I am back to exercising and doing all the things I did before. I can hardly believe that it was only 8 weeks since my op.

So I want to say a big thank you to Caroline and her team for changing the way I feel and giving me the confidence to go ahead and do that one thing I have dreamed of doing for so long. I would recommend Caroline and her team to anyone, who has deliberated about having a breast reduction, but have been just that little bit too scared to take the next step. It is worth it.



Had breast reduction surgery with Caroline Payne 3 days ago. Was really surprised as expected a lot of pain and discomfort, however so far really good! Caroline is amazing in knowing exactly what you need whilst also reassuring you at all times. Fantastic Surgeon who l would highly recommend. If you are worried about this procedure, don’t be! I promise you in Caroline’s excellent hands you will be delighted with the results.



It wasn’t so long ago that trying to live a normal, healthy life was, for me at least, a constant struggle. Without respite, every day I was in constant pain and discomfort. The sheer weight of my chest pulled my entire body forward, deforming my posture and creating a very conspicuous hunch. My back and shoulders ached to the point I needed regular doses of pain relief just to get through the day. The straps of my bra cut deep into my skin, leaving it red raw, blistered and sore. It was impossible to participate in any sort of physical activity that would have been beneficial to my health, accelerating the decent of my downward spiral. To top it off, there were several occasions where complete strangers attempted to publicly humiliate me due to my bust size, which, alongside my zero self confidence, almost led me to becoming a recluse. It finally came to the point were I needed to do something about the situation. Arranging the initial meeting with Caroline Payne was very daunting, not only because of the impending operating and its obvious connotations, but I also genuinely wondered if she would truly understand my situation. Having met several medical professionals concerning my problem before, my confidence in this pre-op meeting was low at best. In the first few minutes of that pre-op meeting, I was utterly blown away by Caroline. No explanation was too long, no question too silly to ask; all the while perpetuating a genuine sincerity that made me feel so very comfortable. She did understand. That facet alone meant so much to me. Completely reassured of the procedure, I agreed to go under the knife. Friday 20th January 2017 is when I started my new life. I don’t think I can accurately articulate just how incredible Caroline is, both as a Surgeon and a human being. The results of my breast reduction were phenomenal, surpassing every expectation, every dream I could have thought of or wished for. The end result was more art than medicine, beauty more than function, perfection more than adequacy. My happiness since that operation is the highest it has ever been. It is truly remarkable that one person can have such a fundamental impact on another’s life. In short, thank you so very, very much Caroline Payne. You raise the bar and set the standard for all others. You foster a sense of professional pride I have never had the pleasure of seeing before, in any field at any time. Thank you once again



I had a mini tummy tuck with Caroline Payne When I met Caroline I knew straight away I would be booking her and I can honestly say I am so pleased I did because my results are fantastic I could not recommend Caroline enough. She looked after me from first consultation through to after care Thank you very much Caroline



I am a 63 years old and was very lucky to hear about Caroline with having very big breast after having children they were so uncomfortable and low made buying clothes, bras, and sleeping Impossible. I can’t tell you having the bust reduction has made my life so much better in lots of ways. I can’t thank Caroline enough and the staff was fantastic they couldn’t do enough for me. Now I am a 34E. And was a 34DD. And buying my first blouse was amazing to think I can’t have button up for the first time in 30 years or more now I can’t stop smiling to think I can buy what I like instead of passing them by.

Caroline Comment

Thank you very much for this testimonial. I am so pleased that the operation has had such an impact on your life. I have to say that you were at least a G cup when I met you and it is the usual case of just trying to find a bra that holds everything up. Hope fully the much smaller size will be of great benefit to you.



I am 36 years old and after breast feeding all three of my children for 12 months each I was left will 34AA breasts. They were incredibly deflated. I tried all the soul-searching I could to do but I found it so hard living with such a small cleavage. As soon as I met Ms Payne she made me feel at ease. She talked me through everything and always had time for my questions. I felt very safe in her care and would definitely recommend her. I now have 34D breasts and I am very happy.



I had breast augmentation on 4h March 2016, my surgeon being Caroline Payne. I was a 34/36B. Although I had very good breast volume I always wanted to be bigger. I knew exactly what I wanted when I visited Caroline for my first consultation which was for 15 minutes & free of charge. I had 335 Teardrop & Caroline recommended Medium Volume. Caroline listened to what I wanted & has a lovely down to earth friendly personality. I also wanted a female surgeon which is hard to find. Caroline puts the safety of her patient first & her anaesthetist is also great. I now have lovely 34E boobs which look so natural. I have recommended Caroline to several of my friends. Thanks Caroline.


I recently underwent breast augmentation surgery performed by Caroline Payne. After quite a bit of online research and consultations with numerous plastic surgeons I decided to go ahead with Caroline. She was by far the most efficient and meticulous surgeon that made me feel at ease from start to finish by answering all of my questions and helping me decide which implant size to choose that would look most natural. Surgery went well and I had virtually no pain only discomfort. Caroline has been present throughout and my follow up care has been brilliant. 8 weeks post surgery and I am beyond thrilled with the results. I can’t thank Caroline and her amazing team enough for everything. I am so much happier with my body now and have not regretted my decision once.


After a life time of big breasts and having to wrestle with bras and clothing every day of the week I now have perfect breasts. from the minute I had my surgery I knew this was the person I really was inside. I have never enjoyed shopping for clothes so would instead lavish all of my attention on shopping for my girls. I have just had the most enjoyable bra shopping experience of a life time. I have gone from a 36GG to a 36 D overnight. People are commenting that I look like I have lost a lot of weight, it’s actually that no one could see past my breasts before. If there is anyone thinking about reduction all I can say is do it. It’s life changing. Caroline was fantastic and the whole experience professional and easy. My scars after just 2 months are beginning to fade and I was back to work after just 2 weeks. Marvellous


Before my op I had very odd tubular breasts. Although I am only 21 I had to have an uplift as well as implants. 6 weeks after my op my scars have completely heeled and I’m so happy with the results. The scars are so fine and well done they do not bother me one bit. After 21 years of having small, droppy and uneven breasts I have finally got my perfect breasts. I was a 34B and now I am a 32E after having 475 cc in one breast and 445 cc in the other, teardrop and under the muscle implants. I couldn’t be happier, the after care was amazing and even now if i have a question Caroline is quick to answer and let’s me know exactly what is going on. So so happy with the results and can’t wait to go bra shopping!


I’m 17 years old and was really unhappy as I had lost over 4 stone and the effect had taken a toll on my breasts. I was scared about the scarring but I decided to go through with mastopexy (breast uplift). Caroline was very friendly and made me feel really comfortable, her team were very friendly and everyone was happy to answer any questions I had. The care that I received was incredible, and I received really great advice for post operative care. I couldn’t be happier with the end result. I feel confident to wear clothes without a bra that I could never have done!! I love my new boobs!


If you are considering having a breast reduction i couldn’t recommend Dr Payne enough. From my consultation right through to my six week post op check up she has been absolutely amazing. I am 25 years old, approximately a size 12-14 in clothes and i was a 34HH – 34J. I never liked my boobs from when i was in secondary school and felt extremely self concious about how i looked as they made me look bigger than what i was and i struggled to buy “pretty bras and tops”. I wanted a breast reduction for years and for me going with a female surgeon was quite important as i wanted to feel confortable during my consultation. I had been for previous consultations with other surgeons males and females but what made me go with Dr Payne is that i didn’t leave my consultation feeling as if it had been rushed, and i never left with any questions unanswered or confused. i felt confident and comfortable with Dr Payne which i believe is how everyone should feel before going ahead with surgery. I am now 2 months post op and im struggling to find the scars!! thats no exaggeration. Dr Payne thank you so much, because of you i can now buy those “pretty bras” and my confidence has gone through the roof. your team around you including your receptionist (Nicola) have all been so amazing before and after surgery. ps: i am now a lovely 34E/F


I underwent breast reduction surgery with Caroline and her team in December and it has been one of the best decisions I’ve made! Through the years I’ve thought seriously about having the surgery and had even visited other surgeons but I’m so pleased with my results, I’m glad I put it off till I met Caroline though I wish I had met her years before. The whole process from start to finish was smooth, professional and well planned. From the consultation it was clear to me that Caroline was different in her approach. She has been a real breath of fresh air. She spent so much time just talking to me about what my expectations were, what shape I wanted to achieve and the specifics of what I was going to experience. I got to see lots of pre and post surgery pictures so that I could decide on what shape and how full I wanted my breasts to be. The truly refreshing thing about Caroline is that she doesn’t refer to cup size in discussions. I didn’t fully understand why this was important until post surgery. Now I can’t understand why other surgeons do! Having been large breasted my entire life I had no concept of what a C, D or E cup etc actually is and it has become insignificant to me now. I’m delighted with the shape of my new breasts; they are more in proportion with my body now. I had told Caroline that I wasn’t looking to have the perfect breast but to me, mine now are. Bra shopping has become an enjoyable experience rather than a depressing task of necessity that all larger breasted women will identify with! I am truly grateful to Caroline and her team and can’t recommend them highly enough to anyone thinking of breast surgery. Make your appointment today and you won’t look back!



Caroline is extremely meticulous and precise in her work and her aesthetic judgement is perfect. I am delighted with my breast augmentation results which are extremely natural and perfect for my frame. At 5 weeks post-operation I have a beautiful result and can barely see scars. Throughout the process, Caroline places the highest importance on safety and patient health which of course was my prime concern. Caroline’s manner is very calm and reassuring but she is also very transparent and will be completely clear about risks, issues and expected result